When You Work for it, you get it …

When determination is strong, nothing can stop you from achieving your dreams. This line aptly describes and epitomizes the strong will-power of Mitul Palan, the co-owner of Brainworks Solutions and a popular name in the Business Process Outsourcing (BPO) sector. With all his determination and hard work, he did make his dream come true, the dream of setting-up his own call center business. Mitul Palan is passionate about his work and his success story is really applaudable.

Mitul Palan first step in the professional world

After completing Graduation in Commerce from Mumbai University, Mitul Palan obtained his post-graduation Diploma in Foreign trade from World Trade center, Mumbai. While doing his post-graduation, he was also working as a call centre executive. It was his first step in the world of BPO. While working as a call center executive at Imercius Technologies Private Limited, he was awarded the “Best Employee of the year 2004”. The award was given to him as a mark of appreciation for his contribution for selling web designing contracts to 94 business owners in a single month. As a recognition and reward to his dedicated services, he was soon promoted to manage the team of 30 call center executives.

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Mitul Palan dream journey began

Having started his entrepreneur’s journey as a freelancer due to lack of capital and no family business background, Mr. Palan slowly started undertaking freelancing projects and worked on with full dedication. It helped him accumulate little capital. With this fund, he took his voyage of corporate dreams through the world of call center business with a small team of 10 call center executives. Learning about Mitul Palan and his work really inspires many.

Thereafter, he never looked back! Hard work always pays.


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